Back to Home

Privacy Policy

This policy applies to ondopay.io and the OndoPay verification service and explains the standards for processing the minimum personal information required for user authentication, electronic signatures, and transaction verification.

Last updated: Mar 2026

Personal information controller: Lifening Co. Ltd.

OndoPay does not directly receive or hold customer funds, and personal information is processed only for authentication and transaction verification purposes.

1Scope

This Privacy Policy applies to ondopay.io and the OndoPay verification service. The Company complies with applicable laws and processes only the minimum personal information required to provide the service. OndoPay is transaction verification infrastructure for digital platforms and processes only the information needed for user identity verification, electronic signatures, account confirmation, and transaction verification.

2Categories of Personal Information Collected

The Company may process the following personal information.

CategoryKey ItemsPurpose of Processing
Identity verification (KG Inicis)Name, date of birth, mobile phone number, gender, nationality status, CI (Connecting Information), DI (Duplicate Information)User identity verification and identification, electronic signature authentication
Account holder verificationName, date of birth, bank name, account numberReference account registration and verification of account ownership
Transaction verification (Hecto Data/CodeF)Connected institution name, account identifiers, transaction inquiry results, request comparison results, transaction confirmation logsDeposit and withdrawal verification and prevention of fraudulent use
Electronic signature logsElectronic signature request information, electronic signature results, requested amount, request_id, authentication timeElectronic signature authentication, approval records, and audit log management

3Purpose of Use

Collected personal information is used only for the following purposes.

  • User identity verification and electronic signature authentication
  • Verification of account ownership and registration of a reference account
  • Verification of deposits and withdrawals and comparison of requested information with actual transaction records
  • Prevention of fraudulent use, customer support, and service operations

4Entrustment of Personal Information Processing

To perform the service, the Company entrusts certain personal information handling tasks to specialized external providers as described below and, in accordance with applicable laws, stipulates necessary matters in its outsourcing agreements to ensure that personal information is managed safely.

Entrusted ProviderEntrusted WorkEntrusted InformationRetention Period
KG InicisProvision of identity verification, electronic signature, and account verification servicesName, date of birth, mobile phone number, gender, nationality status, CI, DI, account informationUntil the end of the contract
Hecto Data Co., Ltd.Intermediary services for personal (credit) information using the authenticated credentials of the credit information subject, storage of request/response data for API service quality improvement and operational response, handling requests to access, correct, delete, or suspend processing of personal informationPersonal (credit) information, all request/response data, corporate informationUntil the end of the outsourcing agreement

5Credit Information Inquiry and Use

For deposit and withdrawal verification, the OndoPay service may use Hecto Data (CodeF) financial data relay APIs, and in that process may handle account transaction inquiry results and request comparison results.

  • Verification of deposits and withdrawals
  • Comparison of requested information with actual transaction records
  • Prevention of fraudulent use and service operations

6Retention and Protection

The Company applies the following measures to protect personal information.

  • Encrypted data storage
  • Minimization of access rights and access controls
  • Security log recording and regular inspections
  • Retained until the retention period required by applicable laws or until the purpose of service provision is fulfilled, then securely destroyed

7Cross-Border Transfer

Personal information processed by the OndoPay service is not transferred overseas. All personal information data is stored and processed on servers located in the Amazon Web Services (AWS) Seoul region.

8User Rights

Users may request access to, correction of, deletion of, and suspension of processing of their personal information at any time, and the Company supports the exercise of these rights in accordance with applicable laws.

9Contact

support@ondopay.io